Seek First to Understand: Navigating the Language of Persistent Pain

Presentation by Kat Gloor at the 2020 SD Virtual Pain Summit.

You’re a culturally-competent active listener who knows how to explain pain, so why doesn’t your patient get what you’re saying? Why can’t they accurately describe their pain experience, and what do they really mean when they give you a pain score? Effective communication is key to a successful therapeutic alliance, yet misunderstandings abound. 

This engaging presentation from an individual living with persistent pain examines the difference between what clinicians say and what a patient may hear.

Explore the language of lived experience and learn how the words you use affect adherence and outcomes from a patient point of view.