Refund Policies

If you are going to be traveling to San Diego for the 2019 Summit from within the U.S., you may need a passport to fly from and return to your state. TSA Official website with announcement.

Check if your state is in compliance, has had an extension, or you need a passport.

Refunds will not be given for missing the Summit if your state requires a passport and you weren't able to get one in time. Credit can be applied to future Summit workshops/presentations/videos.

Special Refund Offer- Register for 2019 Summit between March 1-31, 2018 and get a full refund (minus $20 processing fee) until Nov. 1, 2018.

For all registrations beginning April 1, 2018 until Feb. 18, 2019 (registration not accepted at door):

50% Refund until Aug. 15, 2018

No refund after Sept. 30, 2018*

* If you need to cancel attending the Summit after Sept. 1, you will receive a free year subscription to the Pain Summit Online membership site OR credit to be applied to a future Summit (this policy is effective beginning Jan 2017).

ALL refunds will have a $20 processing fee subtracted & may take up to 30 days to be credited back to the card used to make the purchase.

 

About Live Stream pkg and Basic Video pkg refunds:

  • Live Stream pkg: full refund, minus $20 service fee, if need to cancel by Feb. 21, 2018. No refund for cancellations after Feb. 21st when the link will be emailed out. 
  • Basic Video pkg: full refund, minus $20 service fee. No refund once the pass codes have been emailed - no exceptions. 
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